Insurance billing for employees on leave, postdoctoral fellows and graduate student fellow occurs monthly during the fiscal year (September – August).
The following table explains your payment options.
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Insurance payments are due on the 1st of each month. If payment is not received by the due date, your insurance coverage could be canceled. If the due date falls on a weekend or holiday, payment is due on the next business day.
- For billing or payment questions, contact Payroll Services at 512-471-5271.
Lobby Hours: Monday through Friday, 8:30 a.m. to 4:30 p.m.
- For eligibility or enrollment questions, contact the Human Resource Service Center at 512-471-4772 or 1-800-687-4178.
- For coverage or claims questions, please contact the insurance company. See Insurance Contacts for more information on contacting the insurance company directly.
To view additional information about insurance eligibility, please visit the following Web pages for: