Below is a list of Payroll’s most frequently asked questions. Click any one of the questions below to be directed to the answer in askUS, a repository of answers to frequently asked questions about university-wide systems and processes. Answers to other common questions about Payroll can also be found in askUS (keywords Payroll Services).

Payroll Payments

When will my university paycheck be direct deposited?

How do I get my payroll paycheck set up for direct deposit?

Today is payday and I have not received my payroll paycheck. Where is it?

The university’s payday has passed, and I haven’t received my payroll check via direct deposit. What do I do?

I have a final approved compensation plan, timesheet, or one-time payment that is incorrect but has not yet been paid. What do I do?

I received a paper check from Payroll Services and now it’s been lost. How do I request a replacement payroll check?

An employee has been overpaid. What should I do?


How do I get a copy of my W-2 Form?

How do I opt out of receiving a paper W-2 Form?

What is reported in Box 1 of my W-2 Form?

How does a nonresident employee claim a tax treaty exemption? 

What are OASDI (Social Security) and Medicare taxes?

How will my moving (or relocation) payment be taxed?

How do I remove State and Local Withholding Elections in Workday?

Personal Information

My name has changed. How can I update this on my employee records?

Does Payroll Services need to be notified of an employee's death?


What are fringe benefits?




Last updated 06/12/2020

Contact Info


Payroll Services
Main Building, Room 134
110 Inner Campus Dr. Stop G0200
Austin, Texas 78712-1645


Payroll Services
PO Box 7849
Austin, Texas 78713-7849